I went into two Southampton area Comet stores today hoping to buy a 42" LCD TV. On both occasions their sales team refused to show me the TVs I was interested in displaying an HD (Sky or Blu-Ray) feed. I noticed in one of the two stores that the only TVs that did have HD feeds were the most expensive Samsung LED TVs, and in the second store HD feeds were only being delivered to TVs costing over £1200. So - strange they can manage HD feeds for those expensive TVs but not the cheaper ones. John Lewis stores can provide HD feeds for all their TVs without question - and typically they have a heck of a lot more TVs on display.
On both occasions I was told by Comet sales staff that their customers don't understand the difference between SD and HD so that's why they don't put HD signals through all TVs! So, either the company is patronising it's customers, or their sales team are incapable of explaining the difference between SD and HD. Either way Comet must be the only company I can think of that choose to not show the products they sell in the best possible light. That's has to be a pretty odd selling technique.
I may have been fully prepared to buy and carry home a new TV from either of these Comet stores today but after this episode I will avoid shopping with them at all costs, as they are a company that is clearly being run by a bunch of complete idiots.
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